A: KoiralaSamaj App is a mobile application designed for the members of the KoiralaSamaj community to manage and view their family tree (Bansawali). It helps users explore their genealogy and connect with other members of the community.
Q: Who can use the KoiralaSamaj App?
A: The app is specifically for members of the KoiralaSamaj community. Only registered users with verified community credentials can access the family tree and related information.
Q: How do I download the KoiralaSamaj app?
A: The app is available for download on both the Google Play Store (for Android) and the Apple App Store (for iOS). Simply search for 'KoiralaSamaj' and install the app.
Q: How do I register for an account?
A: To register, open the app and click on the 'Sign Up' button. You will need to provide basic details such as your name, caste ID, email, and phone number for verification purposes.
2. Genealogy (Bansawali) Related Questions
Q: How can I view my family’s Bansawali (genealogy)?
A: Once you log in, navigate to the 'Bansawali' section in the main menu. Enter your unique family ID or search by your surname to access your family tree.
Q: Can I search for relatives or family members?
A: Yes, you can use the search feature to find other members of your family by their name, unique family ID, or other identifiers in the 'Search' section.
Q: What if I find an error in my family tree information?
A: If you discover any incorrect information, you can click on the 'Report an Issue' button next to the entry and provide the correct details. The admins will review and update it accordingly.
Q: Can I add new members to my family tree?
A: Yes, you can request to add new members by submitting their details in the 'Add Member' form. This addition will be verified by our admin team before reflecting in the Bansawali.
Q: How frequently is the Bansawali updated?
A: The Bansawali is regularly updated by our admin team based on new user submissions, births, and other family events. If you’ve submitted an update, it typically takes a few days for the changes to appear.
3. Account & Profile Management
Q: How can I update my profile details?
A: To update your profile, go to the 'My Profile' section in the app. Here, you can edit personal information like your contact number, address, and email.
Q: How do I reset my password?
A: If you’ve forgotten your password, click on the 'Forgot Password' link on the login page. Enter your registered email or phone number, and you’ll receive a password reset link or OTP.
Q: Can I change my email or phone number?
A: Yes, you can change your registered email or phone number from the 'Account Settings' menu. Ensure to update this information to continue receiving important notifications.
Q: What should I do if I’m unable to log in?
A: Ensure that your email and password are correct. If you’re still unable to log in, try resetting your password. If the issue persists, contact support at [support@koiralasamaj.com].
Q: Can I delete my account?
A: Yes, if you wish to delete your account, you can request deletion by going to the 'Account Settings' section. Note that this will remove all your personal data from the platform permanently.
4. App Features
Q: What can I do with the event calendar?
A: The event calendar allows you to view upcoming community events, family gatherings, and other important occasions related to KoiralaSamaj. You can also add events to your personal calendar from the app.
Q: How can I contribute to the community news or announcements?
A: You can submit news or announcements related to the community via the 'Community News' section. Admins will review and approve the submission before it appears in the app.
Q: Is there a way to contact other community members?
A: Yes, you can send direct messages to other registered members via the 'Messaging' feature within the app, provided they have made their contact details public.
Q: How do I upload photos or documents to the app?
A: You can upload photos or documents in sections like 'My Family' or 'Events.' Simply click on the 'Upload' button, select the file, and submit it for approval by the admin team.
5. Data Security & Privacy
Q: Is my personal information safe in the KoiralaSamaj app?
A: Yes, all personal information in the KoiralaSamaj app is encrypted and securely stored. We follow strict data privacy protocols to ensure that only authorized users have access to sensitive information.
Q: How can I manage who sees my profile or family information?
A: You can control the visibility of your profile and family information in the 'Privacy Settings.' You can choose to keep your details visible to all members or limit it to close relatives.